Creative & Innovative Specialty Foods 
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Ordering

How do I place orders online!

Ordering is easy and convenient! Simply select your product choices, add them to your shopping cart and click “check out” for your order total. Once you have entered your shipping address, the shipping total will appear to the right of the “payment options” screen.

Can I placed orders over the phone?

All orders are encouraged to be place via the online shopping cart. Direct transfer is available Monday through Friday from 9AM to 5PM EST if you would prefer to process your order via email or by phone. Once the transfer has been received we will ship your order .

How Do I Add a Personalized Message when Sending a Gift?

 All of our gourmet gift collections are sent with a handwritten note personalized by you.  When you place your order and go to your shopping cart you will see an area that says "Add a personalized note or special instructions below" if you click on this a box will show up that you can type your message in.  If you have any special instructions you can add it to this box as well. 

What are my payment options

Orders can be placed online using our security gateway for Visa, MasterCard, Discover, American Express through Paypal or Direct Debit direct to our bank.

Please note that all orders must be paid prior to dispatch.

Is tax included?

No, Wozz! is currently under no obligation to charge tax to our online customers. As a result it is not included in the total sale price.

Do you have a minimum order quantity/price?

No, however we do recommend a minimum order of 3 items due to the standard charges for packaging and postage.

 


Shipping

When will my order ship?

Orders will be packed within 24 hours and delivery is between 1 and 4 working days.

Do you ship to Post Office boxes?

Yes, we do for up to six items, however larger orders will require a physical address for delivery.

Do you ship internationally?

Unfortunately at this stage we do not ship overseas via the website. However is you are in Australia or elsewhere and are interested than please send us an email and we will do our best to accommodate you.

How is shipping calculated?

We charge two set rates for each state based on shipment weight. The lighter rate of up to 6 items is great value and our heavier rate up to 12 items is exceptional. The rates are set by standard UPS ground shipping rates of 8 or 16 pounds to each state, plus packaging and handling costs.

As an estimate: Condiments weigh 1.3 lb/ 21oz or 600g
                          Dressings/Sauces/Vinegars 1.3 lb/ 21oz
or 600g              

What are your shipping options?

Our preferred courier for shipping within the US is UPS couriers who offer regular ground shipping to most areas of the US. For exceptionally small orders we ship with USPS. 

Do you have a minimum order quantity/price?

 

No, however we do recommend a minimum order of 3 items due to the standard charges for packaging and postage. Also note the the difference of shipping from 6 items to 12 items is often only a few extra dollars. So to maximize savings combine your order with friends and family and share the shipping.

 

Products


How long do your products last after opening?

All of our products have a use by on the bottom of the container. This represents the recommended use by date.  The "Use By" date you see is for the life of the product prior to opening. After opening we recommend to use within a couple of weeks however the quality is maintained often 3 months after opening under proper conditions. Our vinegars us whole fresh fruit ingredients, and will maintain a higher quality and longer shelf life if refrigerated, however they are fine to be kept unrefrigerated for up to six months if stored in a cool part of the kitchen away from direct sunlight.

Do they need to be refrigerated?

We use no preservatives in any of our products, so we do recommend all condiments, dressings and sauces be kept in the fridge after opening, however all our products can be kept on the shelf before opening for up to 18 months or the recommended use by. We suggest storing the vinegars out of direct sunlight and in a cool place for up to six months, refrigerated they will keep over a year. Some people also ask about refrigeration while traveling. All our products once opened will be fine out of the fridge for a day or two granted they are kept out of direct sunlight and in a cool dry spot and our vinegars up to six months.

Sometimes I buy the same product but it can look or taste different, why is this?

All our products are made from fresh ingredients and in small batches, so not every batch will be the same. Sometimes suppliers, quantities, and strength of the ingredients themselves can vary, and we understand that this is both a blessing and a curse.

Having said that, the ingredients may simply settle out differently from batch to batch. We use the minimum of binders and as a result separation of ingredients is natural. Simply shake well before use.

Can I take your products with me when I go overseas?

Many customers take our products overseas with them by wrapping them carefully and transporting them in their luggage. All our products will be fine to travel but do ensure that the jars are un-opened.

What local and imported ingredients do you use?

Much of our produce comes from Vermont and other New England Farmers while it is in season, so that food goes straight from the farm to chef, to you. Our citrus juices are 100% from Florida, pasteurized with no added sugar or sulfites. All of our ingredients are non-gmo.  We use apple cider vinegar or 100% fresh lemon and lime juice to acidify our products.  Local ingredients include beets, rhubarb, strawberries, herbs, craft beer and 100% maple syrup. Where possible we use all local natural in season ingredients. We use all locally owned companies for our deliveries. Some ingredients fresh and dry like spices, balsamic vinegar and kombu are only available imported. All of our fresh ingredients not sourced directly from local farmers are sourced locally from the Boston fresh produce market.

I need products without any sweetener, what do you recommend?

Many of our chutneys and sauces are made with sugar, as a key ingredient for their consistency.

If you were interested in our creative ingredients that are either low or only contain the natural sugars present in the fruits, we would recommend looking at the following items in our range:

  • Kiwi Lime Salsa Verde
  • North African Chermoula Marinade
  • Spiced Beet Finishing Vinegar
  • Cranberry Saffron Finishing Vinegar
  • Spiced Pear & Ginger Finishing Vinegar
  • Strawberry Rhubarb Finishing Vinegar
  • Thai Peach Basil Fruit Salsa
  • Thai Orange & Ginger Relish
  • Super Hot Chili Sambal
  • Moroccan Tomato Onion Relish

Which of your products are Gluten Free?

A large component of our creative ingredients is that they are completely wheat and gluten free. Yes we know, finally some delicious condiments for all you celiacs out there!

  • Balsamic Blueberries & Maple Vinegar
  • North African Chermoula Dressing
  • Lychee Coconut Lime Dressing
  • Indian Spiced Beetroot Spread
  • Moroccan Tomato Onion Relish
  • Cranberry Blood Orange Cognac Sauce
  • Thai Orange & Ginger Relish
  • Spicy Summer Mango Chutney
  • Super Hot Chili Sambal
  • Thai Hot Pepper Spread
  • Spiced Basil Cider Dressing
  • Kiwi Lime Salsa Verde
  • Jamaican Jerk Pineapple Chutney
  • Balsamic Fig Mostarda Savory Spread
  • Spiced Beet Finishing Vinegar
  • Cranberry Saffron Finishing Vinegar 
  • Spiced Pear & Ginger Finishing Vinegar 
  • Strawberry Rhubarb Finishing Vinegar 
  • Kiwi Mustard Poppy Seed Dressing
  • Spicy Tomato Kasundi Sauce
  • Sticky Date Candied Orange Chutney
  • Sweet Orange Chili Sesame Dressing (now made with organic tamari)
  • Ginger Soy Infusion Dressing (now made with organic tamari)
  • Lemon Green Tahini Dressing
  • Sour Cherry Spiced Wine Spread
  • Cranberry Blood Orange Cognac Chutney
  • Spicy Tomato Kasundi Sauce                                                                                  

The only products we have that do contain gluten is our Triple Ale Onion Spread.

Which of your products are Vegan?

We define Vegan products as those that do not include animal products of any kind, including egg, honey and fish sauce. Our vegan friendly products are:

  • Indian Spiced Beetroot Relish
  • Moroccan Tomato Onion Relish
  • Spicy Summer Mango Chutney
  • Balsamic Fig Mostarda Spread
  • Kiwi Lime Salsa Verde
  • Cranberry Blood Orange Cognac Sauce
  • Triple Ale Onion Savory Spread
  • Spiced Beet Finishing Vinegar
  • Cranberry Saffron Finishing Vinegar
  • Spiced Pear & Ginger Finishing Vinegar
  • Strawberry Rhubarb Finishing Vinegar
  • Spiced Basil Cider Dressing
  • Lychee Lime and Coconut Dressing
  • North African Chermoula Dressing
  • Balsamic Blueberries & Maple Vinegar
  • Spicy Tomato Kasundi Sauce
  • Sticky Date Candied Orange Chutney
  • Lemon Green Tahini Dressing
  • Sour Cherry Spiced Wine Spread

Which of your products are Dairy Free?

All our products except for our Rum Toddy Toffee Dessert Sauce (contains butter) and White Chocolate Banana Bread Dessert Spread (contains milk) are 100% dairy and lactose free. That is they contain no butter, milk or cheese.

COPYRIGHT INFRINGEMENT is strictly prohibited.  All of our recipes, photographs and product descriptions and all content on this website is owned by Wozz! Kitchen Creations.  We do not authorize any duplication of our recipes, photographs or posts on any other websites unless written permission is received from us.  We also strictly prohibit any of Wozz! Kitchen Creations products to be resold on any affiliate marketing sites including ebay or amazon.  If you are a wholesaler who would like to use our photographs on your website, please contact us, we are happy to share.  Product descriptions must be written in your own words and not copied directly off of our site, this includes recipes.  If you would like to feature a recipe of ours on your website, please contact us directly. 

 

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